How to get a SIM card in Kenya

Your best bet would be to get a Kenyan SIM that gives you access to Mobile data which is packaged in small bundles that can be accessed anywhere. 

Have you just checked in into Kenya through the Jomo Kenyatta International Airport in Nairobi? Ecstatic of the new adventure and expectations of what lies ahead in your trip? I bet you are.

First, you must note that few places in the country have open wifi connections. Sure, several coffee shops might offer complimentary wi-fi if you buy something, but it's never guaranteed. Alternatively, when you get the connection, the range is limited and speeds quite low.

Your best bet would be to get a Kenyan SIM that gives you access to Mobile data which is packaged in small bundles that can be accessed anywhere. Alternatively, a Kenyan SIM opens a communication channel that helps when making bookings or inquiries. 

Top companies

  • Safaricom holds a 65 percent market monopoly and 33.1 million subscribers. It also hosts the mobile money transfer payment platform, MPESA, which is used by a third of the nation.
  • Airtel is the second-largest mobile SIM company offering 4G coverage in all major cities and faster internet speeds.

You can get a SIM from any Mobile Service Provider outlet or their authorized agents.

The registration process is absolutely free. Unfortunately, no one can register on your behalf.

Documents needed

In a bid to crackdown on the hawking of SIM cards, the Communications Authority of Kenya introduced new measures on SIM card registration. This now mandates everyone registering for a SIM card to present the following documents

  • Your National ID, Passport, Alien Card, Service Card
  • Minors - Original and copy of birth certificate/registration
  • Companies - Certified copy of Incorporation/registry

The new directive targeted all current and future subscribers, including foreigners who just checked into the country.

After much deliberation, the Communications Authority touted this as the best practice for helping network providers understand their clients, identify SIM card owners, and track criminal/illegal activities.

This will end the practice of hawking SIM cards on the streets of Nairobi by telecommunication company agents. Three major phone operators Telecom, Safaricom, and Airtel are trying to curb fraudulent subscribers who often use their lines for fraudulent purposes.

The new measures would see dedicated registration agents hired by the Communications Authority allowing for traceability and accountability on sale.